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PracticeChat

Everything in your PMS, answered in plain English.

Your practice management system holds everything about your practice. Getting it out usually means knowing which report to run — or writing a query. With PracticeChat, you just ask.

Instead ofRun a report → filter it → export to a spreadsheet
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Just ask"Who has a crown treatment-planned and no appointment?"

Built on what you already have

Your PMS is powerful. It's just hard to ask.

Practice management systems ship with strong tools: built-in reports, follow-up lists, and custom queries for everything else. Open Dental, for example, includes a Treatment Finder report, an Unscheduled List, and User Query for writing your own SQL [1][2][3]. The catch is knowing where each one lives, how to filter it, and how to write the query when no report fits.

One patient or all of them

Pull a patient's complete history — treatment, appointments, insurance, communication — or ask a question across every patient you've ever seen.

Your own questions

Ask the way you'd ask your office manager. No SQL, no report menus, no exports to a spreadsheet.

Every location at once

Groups often run a separate database at each office. Ask once, and get the answer across all of them.

Answers you can check

Every answer shows the numbers behind it, so you know exactly where it came from.

Questions practices ask

If you've ever asked someone to pull a report, ask this instead.

"How much approved treatment is unscheduled at each office?"
"Which patients have benefits left this year and treatment waiting?"
"Show me everyone who broke an appointment last month and never rebooked."
"What was our production last month, by provider?"
"Walk me through this patient's history."
"Which patients are overdue for recare and have nothing scheduled?"
Read-only by default. PracticeChat reads your records to answer questions. It doesn't change anything in your PMS. Works with Open Dental today, with more systems on the way. Available on the Recover and Automate plans.

Ask your practice anything.

PracticeChat is included in Recover and Automate — and every practice starts with a free diagnosis.

Open Dental is a trademark of Open Dental Software, Inc. StackFloss is an independent company and is not affiliated with or endorsed by Open Dental Software.